Faster Recovery Through Smarter Technology
Years of Delivering Excellence
For over 15 years, Akali Resources Sdn Bhd has been at the forefront of debt recovery, outsourcing, and business solutions—empowering organizations to operate smarter, faster, and more efficiently.
Backed by experienced leadership, innovative technologies, and a client-centric approach, we continue to set new benchmarks in excellence while building long-term partnerships founded on trust, integrity, and sustainable growth.
About Us
Akali Resources Sdn Bhd (ARSB) is a leading debt recovery agency in Malaysia, dedicated to delivering efficient, ethical, and results-driven solutions, founded by our Mr.Suresh Rao Subramaniam (Chief Executive Officer) A.M.W., a respected industry with vast experience in the debt recovery sector, ARSB has steadily built a reputation for excellence and trust.
ARSB originally established as an enterprise in 2009, and officially incorporated as a Private Limited Company in 2013. Since then, the company has achieved significant milestones, including a strategic capital investment of RM1 million to enhance its infrastructure and support long-term growth.

Proven Expertise
A strong track record of delivering measurable results.

Tailored Solutions
Custom strategies aligned with your business goals.

Sustainable Growth
Innovative practices designed for long-term value creation.
Our Expertise
We empower organizations to improve efficiency, reduce costs, and achieve sustainable growth. Backed by advanced AI-powered strategies, multi-channel engagement platforms, and a commitment to ethical compliance, we serve leading banks, telcos, insurers, government agencies, and commercial enterprises.
Our Service
Debt Recovery & Collection Services
Business Process Outsourcing (BPO): Enhance productivity and optimize costs with our scalable outsourcing solutions.
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Our Service
Field Visitation
IT Solutions & Support: Reliable infrastructure, system integration, and helpdesk services to keep your business running smoothly.
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Our Service
Compliance & Legal Support Services
Management & Compliance Consulting: Expert guidance to strengthen governance, security, and operational frameworks.
Read MoreOur Unique Value Proposition
Technology-Driven Operations
Technology (Leading Collection System)
Our proprietary digital recovery platform integrates real-time case tracking, reporting, and compliance. Clients gain transparent dashboards to monitor progress at any time.
Infrastructure
Cyber Security
Strengthened by a RM1 million capital investment, ensuring robust infrastructure, secure data systems, and scalable manpower capable of managing large portfolios.
Automation
Target Oriented
Seamless follow-ups through phone calls, SMS and emails ensure consistent client communication, while freeing agents to focus on high-value negotiations and successful outcomes.
- Faster response times
- Wider Reach
- Stronger Debtor Engagement
Technology-Driven
Collection Reporting and Analysis
Harnessing artificial intelligence and big data analytics to segment debtors, predict repayment behaviors, and design tailored recovery strategies that maximize efficiency and reduce costs for clients.
Nationwide Field Visit Agents
Service offerings in management and consulting
Ethical and Regulatory Compliance
Client-Centric Approach
Let us help you safeguard, manage, and maximize the value of your intellectual assets. Contact us today to begin the journey towards securing your future in innovation and creativity.
Our Clients
Banking and Financial Institutions
Buy Now Pay Later
Digital Banking
Telecommunication
Education and Utilities
Corporate and SMEs
Government Agency
Testimonials
"ARSB has consistently exceeded our expectations in debt recovery performance. Their team is professional, proactive, and results-oriented. We're proud to have them as a long-term partner"
Head of Collections, Leading Financial Institution
"What sets ARSB apart is their commitment to ethical practices and their ability to adapt strategies to fit our portfolio needs. Their transparency and reporting give us full confidence."
Credit Manager, Telecommunications Company
"The visitation team at ARSB was instrumental in improving our recovery rates. Their ability to engage with clients on the ground makes a huge difference."
Operations Director, Consumer Finance Firm
"Working with ARSB has streamlined our recovery process. Their dedicated officers and strong communication keep everything on track—we see them as an extension of our team."
Recovery Supervisor, Regional Bank
"ARSB brings deep industry knowledge and a personalized approach to debt recovery. Their reports are timely, and the results speak for themselves."
Chief Risk Officer, Microfinance Institution
Robust Workforce & Nationwide Coverage
Supported by 180 trained professionals—including recovery officers and field visitation teams—ARSB ensures swift, compliant, and effective recovery operations across Malaysia.